Software Engineering, Development and Product

Senior UX Designer

Key Responsibilities

  • Conduct user research to evaluate and optimize the effectiveness of new and existing features and guide product design decisions (including but not limited to contextual inquiry, usability testing, competitive analysis) and communicate results to internal teams
  • Work alongside with internal teams on writing project briefs and job stories
  • Create flows, wireframes, prototypes, diagrams, and design mockups to effectively conceptualize and communicate detailed interaction behaviors
  • Enhance the architecture, user interface and end-to-end experience for new features or functionality
  • Define and adhere to SHIELD’s set of established design and visual standards to ensure consistency across our product suite; advocate for UX improvement to create high quality user experience
  • Work closely with internal teams to help define business and feature requirements; analyze usability findings, market research, and proven UX principles to justify and prioritize these requirements
  • Present design work to internal teams for review and iterate designs as necessary with feedback from internal teams

Requirements

  • Minimum Bachelor Degree in User Interface Design, Computer Science or related fields
  • Minimum 5 years of UI/UX design experience in product development cycle of web-based business applications
  • Experience with UI and UX design on large scale, complex business software system or business-oriented SaaS software systems
  • Experience in developing rich UX/Front-end for user-facing web applications
  • Experience in cross-browser and cross-device compatibility issues
  • Experience in developing front-end web design using AngularJS, Bootstrap, jQuery, JavaScript, HTML5, CSS3
  • Expert in best practices for web-based information architecture and design, and strong knowledge of usability principles and techniques
  • Strong work ethics and performance-driven
  • Strong interpersonal and communication skills
  • Team player with ability to adapt and work in a fast pace environment

For interested applicants, do send in your design portfolio and resume to [email protected] now!

Software Engineer (Backend)

Key Responsibilities

  • Design and code using GO language to enhance the availability, scalability, latency, and efficiency of SHIELD’s products
  • Work with internal team to explore and create new design / architectures for better scaling and performance of back-end services
  • Conduct and participate in code and design reviews to achieve and maintain high development standards
  • Work alongside internal team for service capacity and demand planning, software performance analysis, tuning and optimization
  • Work alongside with product team to define and prototype feature specifications
  • Develop, construct, analyse and troubleshoot large-scale systems
  • Engage in full stack performance tuning and optimization
  • Debug and optimise complex enterprise software

Backend Tech Stack

  • Go
  • Node.js
  • Python
  • C++

Requirements

  • Minimum 5 years of experience in back-end web development
  • Degree in Computer Science, Software Engineering, Information Technology or related fields
  • Strong Computer Science knowledge in algorithms and data structures
  • Experience in MySQL, MongoDB and other relational/NoSQL databases
  • Expert in distributed systems design and architecture with experience in system performance and scaling
  • Willingness to work on Go programming language with prior programming experiences with C++, Node.js, Python
  • Passionate in innovating, learning new skills and technology
  • Proficient in setting monitoring tools and crisis management for recovery
  • Comfortable working on frontend and backend tasks is a plus

For interested applicants, do send in your cover letter and resume to [email protected] now!

Software Engineer (Frontend)

Key Responsibilities

  • Design and build a dashboard that communicate security insights to clients in a concise and effective manner
  • Design, construct and maintain client-facing and internal web assets that are easy to use
  • Collaborate with internal team to create wireframes, prototypes, and mockups for existing product enhancements, as well as new features and products
  • Collaborate with internal teams to constantly develop, monitor and optimise our web assets

Frontend Tech Stack

  • React
  • Django
  • Python
  • JS

Requirements

  • Minimum Bachelor Degree in Computer Science, Computer Engineer or related fields
  • Experience working with and presenting summaries of large datasets
  • Experience working with Javascript and frontend frameworks
  • Working experience with large, complex Enterprise dashboards is a plus
  • Passionate in innovating, learning new skills and technology
  • Comfortable working on frontend and backend tasks is a plus

For interested applicants, do send in your cover letter and resume to [email protected] now!

Software Engineer (Mobile)

Key Responsibilities

  • Support full software development lifecycle for new and existing mobile applications, SDKs and RESTful services
  • Build highly secure, obfuscated static library that is app store / google play store compliant to be deployed on client mobile devices
  • Build reusable iOS/Android software components and develop mobile frameworks based on best practices
  • Conduct software performance analysis, scaling, tuning and optimization
  • Write clean, testable code to ensure reliable and secure applications
  • Documentation of application requirements, design, test, integration and other related processes
  • Explore and design new fraud prevention components specific to mobile usages and user experiences
  • Improve and update fraud prevention systems to enhance performance, scalability and capacity

Requirements

  • Minimum 3 years of experience in mobile development
  • Degree in Computer Science, Software Engineering or equivalent
  • Strong understanding of Computer Science fundamentals in algorithms and data structures
  • Experience in developing iOS/Android applications, SDKs and RESTful services with Swift/Objective-C, Java/Kotlin and JavaScript
  • Experience in using RESTful APIs to integrate mobile applications to server-side systems
  • Good knowledge of MySQL, MongoDB and other relational/NoSQL databases
  • Familiar with iOS and Android development tools (Xcode, CocoaPods, Android Studio, Gradle, Fastlane etc.)
  • Understanding of mobile architectures and design principles for iOS and Android
  • Excellent coding practices including good design documentation, unit testing, source control (Git)
  • Prior experience in e-payments or e-commerce industry is a plus
  • Strong interpersonal, communication and presentation skills

For interested applicants, do send in your cover letter and resume to [email protected] now!

Business Development, Sales and Account Management

Technical Account Manager

Key Responsibilities

  • Act as the point-of-contact between the client and internal team for all technical activities post launch; work closely with internal team to provide prompt and professional troubleshooting for any technical challenges faced by clients
  • Pro-actively monitor SHIELD’s Integration health for clients
  • Perform regular technical account reviews, product trainings and on-site visits to provide insights and analytics for clients
  • Be the expert in SHIELD’s product and provide high quality professional technical consultation and support to drive high level of client satisfaction
  • Be the voice of the clients and work with internal team to manage clients’ feature request prioritization
  • Pro-actively advocate for SHIELD’s product adoption by identifying opportunities which SHIELD’s product can better fit in clients’ needs and technology
  • Assist clients in their upgrades and migration by providing technical support to ensure long-term success

Requirements

  • Minimum Bachelor’s degree in Computer Science, Computer Engineering or related field
  • Minimum 3 years of Technical Account Management, Sales engineering or Support engineering experience in the B2B enterprise Software / SaaS / payments industry
  • Proficient in HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL
  • Strong customer focus with an ability to concurrently manage multiple tasks and projects in a fast-moving environment
  • Excellent written and oral communication and presentation skills to effectively communicate technical concepts to both technical and business audience

For interested applicants, do send in your cover letter and resume to [email protected] now!

People, Finance and Legal

Corporate Paralegal

Key Responsibilities

  • Prepare, review and amend agreements and other legal documents
  • Improve and develop wide range of legal templates by working together with attorneys and external law firms. Maintain and ensure templates are in compliance with SHIELD’s internal policies and relevant laws
  • Provide high quality legal services and advices to all business teams globally including China, Europe, Indonesia, America and Singapore
  • Participate in internal meetings with internal business team and the respective legal counsels
  • Keep updated on changes in laws and provide support for SHIELD legal projects as needed

Requirements

  • Minimum Bachelor Degree in Law
  • Minimum 3 years of paralegal experience
  • Experience US listed multinational company is a plus
  • Expert in contract law and experience in crafting commercial agreement
  • Experienced and fast learner with ability to flag legal issues on contracts to attorneys
  • Excellent written and communications skills
  • Ability to prioritize and manage concurrent projects
  • Reliable attention to detail and a high level of integrity and confidentiality
  • Strong interpersonal skills and work ethics with the ability to work effectively in a global team environment
  • Ability to adapt and work in a fast pace environment

For interested applicants, do send in your cover letter and resume to [email protected] now!